Frequently Asked Questions

General

Are your products made in the US?


We proudly make our products in Chicago, IL. We've been making sausages for over 50+ years. We hope you support your local businesses!




What makes your products better than others?


What makes our products better is the quality of our ingredients and team. Without a hard-working, exciting team, we would never be able to do produce such great products. And, using only the best whole muscle protein sources, our team hand-crafts each sausage to give you, the customer, a delicious bite of Chicago.




What are Bobak's most popular products?


Maxwell Polish, Polish, Bratwurst, Sauerkraut, Hunter Bacon and Pork Loin.




Do you own any stores?


No, we don't own any stores. Disclaimer: we are a retail meat wholesaler and manufacturer ; we do not sell products at our plant! To find out where to buy our products, click on the link : https://www.bobak.com/where-to-buy





Where to buy

Do you sell your products online?


Not at the moment. To get the latest updates on Bobak's online store, promotions and new products, join our newsletter.




Where are your products currently sold?


https://www.bobak.com/where-to-buy *Disclaimer: Products may vary by locations and retailer.




I can't find your products in the store, what should I do?


That's unfortunate! Well, you can shoot us a quick email @info@bobaks.com and we will reach out to the store to see if we can do something about it. You can also send us a message on facebook or give us a call at : 773-735-5334.




Generally, what Bobak products does Jewel have?


Sauerkraut, Maxwell and Smoked Polish.




Generally, what Bobak products does Tony's Finer Foods carry?


Premium Polish Ham, Smoked Boneless Honey Ham, Smoked Boneless Ham, Maxwell Polish, Jalapeno & Cheddar and Smoked Polish.




Generally, what Bobak products does Marianos carry?


Bratwurst, Maxwell Polish, Smoked Polish, Beef Franks and Jumbo Veal Franks




Generally, what Bobak products does Pete's Fresh Market carry?


Polish Ham, Maxwell Polish, Smoked Polish, Beef Franks, Jumbo Pork Franks, Smoked Polish Crescen and Tuscan Sausage Crescent.





Storage

What is the shelf-life for your products?


Our products have a shelf-life of 120-150 days after the date of purchase. Our recommendation is that you freeze the product on/before the "Sell by" date to ensure it remains fresh.




What is the best way to store your products?


Ideally, we would suggest to keep the products in the fridge until it reaches the "Sell by" date. When it reaches the "Sell by" date, we recommend throwing the products in the freezer. That will keep the product fresh for up to 4 months*. *Disclaimer: when in doubt, throw it out.




How long do your products last after you open the package?


Our products will last 3-4 days in the fridge before they go bad. *Disclaimer: when in doubt, throw it out!





Nutrition + Allergens

Do your products contain any gluten?


No, all our products are proudly made without gluten.




Do your products contain MSG?


No, our products are proudly made without any MSG or added MSG.




Are your products Nitrate and Nitrite free?


Yes, we don't add any Nitrates or Nitrites to our products. *Disclaimer: meat naturally contains nitrates and nitrites. We don't add any during the prepartion or cooking process.




Do your products contain any artificial preservatives ?


No, our products never have any artificial preservatives in them. We wouldn't be able to sleep at night knowing that our customers were ingesting toxic chemicals, that's not us.





Product-related

What type of casings are used for your products?


We use natural casings for all our prepack products.




Are your products fully-cooked?


Yes, all our products come fully-cooked.




Are Bobak's beef products Kosher?


No, our beef products aren't Kosher.









Recipes & Preparation


Shipping and Logistics

When will I receive my order?





Do you ship outside of the United States?


No.




Is my personal and credit card information safe?


Yes. We don't store or keep any personal data outside of the information provided in the order. All credit card and personal information is secured via a third-party payment provider (Wix Payments).




How is shipping calculated ?


Shipping Rates are determined by the shipping carrier when you checkout and are based on the destination zip code, the weight of the shipment and the method of shipment.




How long will it take for my order to be process and leave your warehouse?


Bobaks products are semi-perishable and we time the release of shipments so that they are not in transit for more than 48 hours (Summer) or 72 hours (Winter). This means that meat orders are only shipped on Monday and Tuesday in the cooler months and Monday, Tuesday and Wednesday in the warmer months. This allows shipments to arrive before the weekend. As soon as your shipment leaves our facility, you will receive an automated email with a tracking number so that you can see when your package will arrive. If you place an order on Thursday, Friday, Saturday or Sunday, they will be processed the following week.




Do you ship to Canada and other countries outside of the United States?


We do not ship internationall at this time.